Payment Terms

These Payment Terms apply to all design, marketing, branding, advertising, content production, and related services provided by Sisun Communication Arts (the “Company”). These Payment Terms constitute an integral part of the Company’s Terms of Service.

1. General Payment Policy

1. All projects may be conducted under either a Deposit (Pre-payment) or Post-payment basis, as agreed upon per project through a written agreement, proposal, or email confirmation.
2. Unless otherwise agreed in writing, all payments shall be made in U.S. Dollars (USD).

All quotations are valid for 14 days from the date of issuance, unless otherwise stated.

2. Deposit-Based Projects

1. For one-time projects or new client engagements, the Company may require a deposit of 30%–50% of the total project fee.
2. Work will commence only after the deposit payment has been received and confirmed.
3. Deposits are allocated to project initiation, scheduling, and resource allocation and are non-refundable once work has begun.

3. Post-Payment Projects

1. Post-payment terms may be granted at the Company’s discretion based on the client’s size, creditworthiness, and internal payment processes.
2. Even under post-payment arrangements, the following conditions apply:
   • Final deliverables, original artwork, high-resolution files, and source files will be released only after full payment has been received.
   • Prior to payment, the Company may provide watermarked or low-resolution preview files for review purposes only.
3. Standard post-payment terms are Net 7 or Net 14 from the invoice date, unless otherwise agreed in advance.

4. Ownership and Usage Rights

1. All intellectual property rights and ownership of deliverables remain with the Company until full payment is received.
2. Upon full payment, the client is granted the right to use the deliverables solely within the scope defined in the agreement.
3. Any use of deliverables prior to payment may be considered unauthorized use.

5. Revisions and Payment

1. Each project includes a limited number of revisions as specified in the proposal or agreement.
2. Requests exceeding the included revision scope may incur additional fees, which will be communicated and approved prior to execution.
3. Repeated subjective revisions, changes in direction, or reversals of previously approved concepts may be treated as additional work.

6. Late Payments and Suspension of Services

1. The Company reserves the right to suspend work immediately if payment deadlines are missed.
2. In the event of non-payment, the Company may withhold deliverables, file releases, and any further support.
3. Long-term delinquency may result in collection efforts or legal action.

7. Refund Policy

1. Projects canceled prior to the commencement of work may be eligible for a refund of amounts paid.
2. Once work has commenced, all payments are non-refundable, regardless of project progress.
3. Dissatisfaction based solely on subjective preferences does not constitute grounds for a refund.

8. Taxes and Fees

1. Clients are responsible for any applicable taxes, transfer fees, or currency exchange fees related to payments.
2. Transaction fees associated with payment platforms (such as Stripe or PayPal) may be included in the invoice or charged separately.

9. Payment Methods

The Company may accept the following payment methods:

• Credit Card / Debit Card
• Stripe
• PayPal
• Bank Transfer (ACH / Wire)

Available payment methods may vary depending on the project or client location.

10. Policy Updates

The Company reserves the right to modify these Payment Terms at any time without prior notice. Updated terms become effective immediately upon posting on the Company’s website.

These Terms are effective as of Jun 25th 2021.